Outreach Information Services

Frequently Asked Questions

  • What security risks in FaceBook Malware/Virus Risks should I be aware of?
     Answer...
  • Why does Outlook keep asking for my password and how do I stop it?
     Answer...
  • How do I check my Outlook E-Mail via a Web Browser?
     Answer...
  • OIA Terminal Server
    How Can I Connect to the OIA Terminal Server? Answer ...

  • Outreach and International Affairs Acceptable Use and Security Policy
    Why shouldn't I run as a local administrator? What does OIS use as a guide for securing computers? Answer ...
  • Recovery of Files or Folders via “Previous Versions” Feature (Shadow Copy)
    I accidentally deleted my files/folders. I forgot to save before closing the file. My computer says the file is corrupted and cannot open. What can I do? Answer...

  • Skype
    Can I use Skype on my computer and if so, what do I need to know? Answer ...

  • What is a Virtual Private Network (VPN)?
     Answer...
  • Why do I get a message that my mailbox is over its size limit? How do I fix it?
    Answer...